Overview
If your app screenshots look perfectly aligned in the editor but appear broken or misaligned after downloading, this is most likely caused by using the Safari browser.
Why This Happens
Safari has limited support for some modern rendering technologies used in AppLaunchpad templates. Because of this:
Screenshots may shift out of device frames
Elements may appear misaligned or broken
The issue only appears after downloading, not inside the editor
How to Fix It
Recommended Solution
Use a different browser to download your screenshots:
Google Chrome (Recommended)
Brave
These browsers fully support the rendering engine used by AppLaunchpad, ensuring your screenshots export correctly.
Important Notes
This is a browser-specific issue, not a problem with your design
Your screenshots are safe and correctly configured
Switching browsers will instantly resolve the issue
Summary
If your screenshots are breaking after download:
👉 Avoid using Safari
👉 Download using Chrome or Brave instead
If you're still facing issues after switching browsers, feel free to reach out to support.